Privacy Policy.
Your privacy matters to us. This page explains what information we collect, why we collect it, and how it's protected.
1. Overview
This Privacy Policy explains how iMplayer IPTV ("we", "us", "our") collects, uses, discloses, and safeguards information when you visit implayer-iptv.com, contact us via WhatsApp, Telegram, or email, or purchase and use our premium IPTV subscription service (the "Service"). By using the Service, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Contact details — such as your name, WhatsApp number, Telegram handle, or email address, provided when you reach out for support or place an order;
- Order details — the plan, connection count, and server type you select;
- Payment information — processed directly by our third-party payment processors (e.g. card networks, PayPal, or cryptocurrency wallets). iMplayer IPTV does not directly store your full card number or wallet private keys.
2.2 Information Collected Automatically
- Basic technical data such as IP address, browser type, device type, and pages visited, collected via standard web analytics and security tooling (e.g. Cloudflare) for performance and fraud-prevention purposes;
- Cookies and similar technologies used to remember your preferences and understand site usage (see Section 6).
3. How We Use Your Information
We use the information we collect to:
- Process orders, activate subscriptions, and deliver login credentials;
- Respond to support requests via WhatsApp, Telegram, and email;
- Maintain, secure, and improve the Service and our website;
- Detect and prevent fraud, abuse, or violations of our Terms of Service;
- Communicate important updates about your subscription, such as renewal reminders.
We do not sell your personal information to third parties.
4. Third-Party Services
We rely on trusted third-party providers to operate the Service, including payment processors, messaging platforms (WhatsApp Business, Telegram), website infrastructure and security providers (such as Cloudflare), and — where applicable — e-commerce platforms (such as WooCommerce) used to process orders. These providers process data under their own privacy policies, and we encourage you to review them.
5. Data Retention
We retain order and support information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal data at any time, subject to Section 8 below.
6. Cookies
Our website may use cookies and similar technologies to keep the site functioning correctly, remember basic preferences, and understand aggregate usage patterns. You can control or disable cookies through your browser settings; doing so may affect certain site functionality.
7. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information, object to or restrict certain processing, and request a copy of the data we hold about you. To exercise any of these rights, contact us at support@implayer-iptv.com.
9. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it.
10. International Users
iMplayer IPTV serves customers internationally. By using the Service, you understand that your information may be processed and stored in countries other than your own, which may have different data protection laws than your jurisdiction.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out via WhatsApp, Telegram, or email support@implayer-iptv.com.